Thursday, May 3, 2012

How to Break Through Small Talk and Turn Strangers into Friends

 from http://puttylike.com/small-talk/

Written by Emilie
Topics: Confidence

Small talk sucks.
We all hate it. And yet we do it all the time. We do it partly out of discomfort, nervousness, fear of being impolite, busyness, and just social convention. We engage in small talk automatically. It’s part of our routine.
Small talk’s fine if you don’t care about establishing a deeper relationship. But what if you’re new to town and want to meet new people? Or what if you have a crush on the cute barista down the street or the girl who sits next to you in Philosophy 101? What if you’re getting together with a new friend (or say, a blogger you admire) for the first time and want to become closer?
How do you deepen these relationships, so that you’re not just making small talk the whole time?

Worrying About What Others Think is the Killer

Have you noticed that you have no trouble opening up with close friends? That’s because you know them well and you aren’t sitting there, worrying about what they think of you (it’s ironic, we tend to worry more about what strangers think of us, than close friends).
But with new people, you worry about the impression you’re making.  You’re not sure if the person is going to judge you or accept you, and so the instinct is to protect yourself by not revealing too much, not allowing yourself to be too vulnerable.

You Must “Go There” First

You need to ignore the instinct to shy away from personal topics. That instinct is based on fear (never a good reason to do anything– except for run from a fire, maybe).
Instead of closing down, push yourself to do the opposite. Be the one to break the small talk by talking about something you’re passionate about. Lead, and they will eventually follow.
Now I’m not saying you should respond to the question “how’s your day going?” with a sob story about your sick dog. In fact, it’s best not to bring up any negative topics right away, because you want to keep things happy and energetic at first. Those are the emotions you want to be associated with you. The tragic stories can come later, once you’ve built up a bit more rapport.
But how about responding to the question “how’s your day going?” not with “good, and you?” but with “Good! I got a lot of work done today on my (insert meaningful project).” They will likely then ask you about this meaningful project and you can go from there and talk passionately about the work you’re excited about.
Another option is to bring up a meaningful experience: “My day’s going well. I took my nephew out for a bike ride. He just learned to ride a bike and he’s so proud of himself. It’s adorable.” There’s no way they won’t have an equally heartwarming story to reciprocate with. Or even if they just ask more questions, this will give you a chance to open up about your love for your nephew. We all connect with emotion.

Talk About Things that are Meaningful to You

This is the key. Talk about meaningful topics. It could be work, relationships or experiences. It doesn’t matter, as long as it’s something that you care about and can speak about with emotion. Don’t bring up the weather (I cringe every time the weather comes up in conversation), unless it’s a relevant detail in the story of the amazing hike you just took.
If you talk about meaningful topics first and allow yourself to express the feelings associated with those topics, the other person will feel something too. They will then be more likely to open up themselves.

If You Open Up, Others Will Too

As humans, there are certain universal truths that we share. We all have hopes and dreams and care about certain people (family, friends, pets, etc.) a lot. We all have childhood experiences that were both wonderful and tragic. We are all both passionate and imperfect. When we see these universal truths in other people, we can relate.
Screenwriters and authors know this well. Highlight a character’s weaknesses, their flaws and imperfections, and we love them more because we see ourselves in them. Show the character being kind and loving and opening their hearts, and we connect with that too. (This is also a good way to make your villains more interesting. If they have just a bit of goodness in their hearts, we will be conflicted about hating them. It will make our relationship with them more tumultuous and the whole thing will be more realistic and more dramatic. A bad guy who is ALL bad is not interesting.)

We All Want to Connect with Other People, We Just Need to Feel Safe First

When you fight the urge to protect yourself and open up about what’s important to you instead, other people will want to as well. Even if they can’t connect to the specific details in your story, they’ll feel the emotion behind it. The emotion is what will stick with them and make them want to share too.

Don’t be Outcome Dependent, Just Doing it is What Matters

What if you open up about something you’re passionate about and the other person doesn’t seem interested or reciprocate? It happens.
First of all, don’t take it personally. Maybe they’re a bit more weary of strangers and have some insecurities and it’ll just take more time. Maybe they’re distracted with other things in their life right now and aren’t interested in developing new connections. Or maybe they’re just not the right friend for you.
The worst thing you can do is interpret their reaction as rejection. Don’t take it personally, don’t shut down and don’t become resentful.
You brought up something that matters to you. (It felt way more authentic than discussing the weather, no?) If they weren’t interested, that has nothing to do with you. They don’t even know you. It’s their own issues and their own fears that are preventing them from connecting with the passion in your words.
Be proud that you were able to go there first. That takes guts, and regardless of the outcome, it’s a win.
***
What techniques do you use to break through small talk and established deeper connections with strangers?

Monday, April 2, 2012

Congratulations and Thank you to Family Life Magazine


Congratulations to member  Family Life  who won the International Magazine Awards 2012 and Celebrates 20th year of publishing.
Family Life Magazine won two first place Editorial Awards in a competition that represents the best of the best among leading regional family magazines. The International Parenting Media Association Awards Competition is designed to recognize excellence in journalism, photography and design. A panel of 22 judges reviewed the 840 entries submitted from magazines throughout the United States, Australia and Canada.

This is an extra special year for Family-Life Magazine. They are also celebrating their 20th year of bringing important local news stories, community resource guides, and their ever popular annual events to you.

"We're thrilled!" says founder and publisher Sharon Gowan. "The most rewarding aspect of publishing these magazines for 20 years now is being welcomed into the homes and lives of so many families in this great family-oriented community."

Special thank you to Jolie Cook, Business Marketing at Family Life for arranging for the Chamber to have a booth at their  Family Expo and Camp Fair on Friday March 31, 2012 at the Wells Fargo CenterA very special thank you to John Essman of Sonoma Connection for his loving guidance in helping me oversee the booth.

It was one busy trade show with lots of people stopping by to receive their special Earth Ball provided by Todd Anderson, general manager for Best Western Wine Country Inn and Suites.  It was the ball and a special appearence by our dog Rosey that attracted many young and old to our booth.  Thank you Ken Norton from Norton & Holtz Business Solutions for picking up all the stuff that was needed to assure people knew we were present and for hanging out at the booth all day with me handling all the people along with handling Rosey.

Helpers included Jaime Leimkuhler the  Americorp Volunteer Coordinator for Extended Child Care was with us passing out info about the chamber, the school and of course giving out those Earth Balls and Rosey Cards.  She added to the fun and excitement of the event.

Ending a show and gathering up all the materials you bring can be a challenage but thanks to the willing hands of Aggie Maggio of Coldwell Banker the clean up was not only easy but fun, thanks a lot Aggie.  Another fun part about the show ending was networking and finding out about the award that Family Life Received.

Volunteers are important at any event and the fun of volunteering is that you get your name out there and many more people know about our chamber then before.
I was sorry more members of the Chamber did not volunteer but there will be other events and I encourage all of you to participate, it is not only fun but a great way to meet people and network with other businesses.

Respectfully submitted by
Elaine B. Holtz
Norton & Holtz Business Solutions



 
 
      


Springing Into The Future Luncheon 2012



What a great turn out for the Mark West Area Chamber of Commerce and Visitors Bureau first annual luncheon,  “Springing into the Future”

Special thank you  to Todd and Sherrie at Best Western Best Western Wine Country Inn & Suites 
for allowing us to use one of their rooms for the event.  Wow not only did they provide the room but they also provided coffee and tea and Sherrie made up special bags for all the attendees and were so great to work with.

Special thank you to Brian Molsberry, Molsberry Market s for providing those neat bag lunches, to 
Pat Dearmin for doing all the behind the scenes work and for being such a charming collector of funds.  
 Thank you  Ken Norton of Norton&Holtz Business Solutions for being such a gracious greeter.

Thanks to Will Brodt of Promos On Call for doing such a great job letting the community know about the event and for Kathleen Palmer  of Sonoma Connection for sending out all those notices and making sure all the information was available and to our very own photographer John Essman.

And above all a huge THANK YOU for all the members and guests, all 41 of you for attending and of course a Special Thank you to Mike McGuire, Supervisor 4th District for his wonderful presentation, “ State of the County – 2012 and how it will affect businesses" and for answering all those questions.

As organizer and mistress of ceremonies it was thrilling to see all the attendees networking, enjoying lunch and the presentation.  I know from the bottom of my heart this luncheon would not have been a success without all those volunteers and attendees.

For those of you who could not attend do not worry we will be doing our second annual luncheon on 
June 20, 2012,   stay tuned for announcements.

Respectfully submitted by:
Elaine B. Holtz
Norton & Holtz Business Solutions
                                   

Tuesday, March 6, 2012

Springing into the Future Lucheon

March 21 is the first day of spring and we will be having our first quarterly Mark West Springs Chamber of Commerce and Visitors Center luncheon, "Springing into the Future", .   All members and guests are invited.  If you are working on a new business relationship or want to have time with a client this is a great place to invite them.

Along with all the great guests a special presentation will be given by Mike McGuire our 4th District Supervisor.  Mike will be telling us about the State of the County – 2012 and how it will affect businesses  with plenty of time for questions  and answers.    What a great opportunity to ask him questions and find out some of the inside information about what is happening in our area.  Mike is one of those people who not only brings us great information but is also approachable.

The Luncheon will take place at the:
 
                                           Best Western Wine Country Inn and Suites,
                                            870 Hopper Ave., Santa Rosa, CA 95403

Time:  11:30am-1:00pm come early to allow time for networking

Cost:  $10.00 for members and $15.00 for non members

Cost includes wonderful brown bag lunch from Molsberry Market. 

Space is limited to 40 - suggest you RSVP early

If you are wondering why to attend, recognize that luncheons are a good resource for networking and meeting chamber members and guests. 

A business lunch meeting offers relaxed atmosphere without any disturbance or time constraints unlike the stress-filled office environment.
 
On the dining table, you can create a great impression by your impeccable table manners and ability to talk with those at your table..

Common courtesy and common sense go hand in hand and can yield tremendous benefits following a business lunch.

Remember to intersperse conversation with issues of common interest - family, mutual friends, issues pertinent to your industry, sport, etc. But never lose sight of your objective. Encourage your guests to talk about themselves, their business, their goals and their aspirations.


On a personal note I am excited about our first quarterly luncheon.  I will be your MC and look forward to seeing you all there.


Respectfully submitted by:
Elaine B. Holtz
Norton & Holtz Business Solutions